This Privacy Policy should be read in conjunction with the Terms and Conditions.
By using the Website, you agree that we collect and use information in accordance with this Policy, Greek Law, the European General Data Protection Regulation (GDPR), and the relevant decisions and acts of the competent supervisory Authority.
For the purposes of the GDPR, we act as the “data controller” in relation to any personal data that you provide to us or that we otherwise obtain about you.
The data controller is the Société Anonyme under the name “SAPLAI YOUNIK S.A.”, with registered offices in Patras, Greece, VAT No. 800563867, G.E.MI. 129514916000, contact email: [email protected].
Personal data we collect from you
We collect personal data when you use our services or communicate with us, including:
Information provided during registration, such as contact details (name, surname, email address, phone number) and tax information (VAT number, tax office).
Data collected via cookies, including visit frequency, purchase behavior, and use of promotional offers.
Information provided through direct communication (email, phone, postal mail), complaints, or participation in promotions or contests.
Data received from third parties
We may receive personal data from third parties, for example when you participate in market research or for fraud prevention purposes.
Collection and use of information
Your consent to the processing of personal data is optional. Personal data may be used for:
(i) managing and delivering orders and services,
(ii) sending marketing communications and newsletters,
(iii) market research and service improvement,
(iv) purposes disclosed at the time of data collection,
(v) fraud prevention,
(vi) compliance with legal obligations.
We do not collect or process sensitive personal data.
You may withdraw your consent at any time.
Sharing of personal data
Personal data may be shared with carefully selected third-party service providers (e.g. marketing, customer support, payment processing, hosting services) only where legally permitted and necessary. We never sell personal data.
Cookies
We use cookies to improve user experience. You may configure your browser to refuse cookies, though some features of the Website may not function properly.
Security
We implement appropriate technical and organizational security measures, including SSL encryption, to protect your personal data. However, no internet transmission is 100% secure.
Data subject rights
You have the right to access, rectify, erase, restrict processing, object, request data portability, and lodge a complaint with the competent Data Protection Authority.